Responsible Gaming and Player Protection
This Cookie Policy describes how Fortune Gems 2 uses cookies and similar technologies when you visit and use our platform. Its purpose is to help you understand what information is stored on your device, why it is used, and what options you have to control it.
By continuing to browse, you can allow the use of cookies according to your preferences. When required by law, we will ask for your consent before activating non-essential cookies.
Our Vision
For Vodds, gaming should remain exclusively a form of entertainment. We are aware that for a small percentage of users, gaming can become a problem. This policy illustrates our commitment to promoting safe gaming practices and providing concrete tools to prevent addiction.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Prohibition of Gaming for Minors
Access to Vodds' services is strictly prohibited for individuals under 18 years of age. We carry out rigorous identity verification checks. We invite parents to use filtering software (such as Net Nanny or CyberPatrol) to prevent minors from accessing gambling sites on shared devices.
We use cookies to:
- maintain the session and enable essential functions (login, security, fraud prevention);
- improve service performance and stability;
- remember settings and preferences;
- measure platform usage to identify errors and optimize the experience;
- when applicable, display more relevant content or communications based on interests.
Tools for Gaming Control
Vodds provides users with a series of tools to autonomously manage their gaming activity:
Deposit Limits: Allow setting a maximum deposit amount daily, weekly, or monthly.
Session Limits: Allow limiting the time spent on the platform.
Loss Limits: Help control the maximum amount the user can afford to lose within a specific period.
Time-out: Allows taking a temporary break from gaming for a period ranging from 24 hours to 6 weeks.
Strictly necessary cookies
They are essential for the service to function. Without them, some functions would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be disabled from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service. When applicable, they are activated only with your consent.
Functionality cookies
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If at any point we use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. When it exists, it will be managed through consent and you can reject it without losing access to essential functions.
Self-Exclusion
If a user believes that gaming is negatively impacting their life, they can request self-exclusion. This process involves closing the account for an extended period or permanently. During self-exclusion, the user will not be able to access their account and will not receive promotional material from us.
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can change your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of previous use based on your authorization.
Recognizing Warning Signs
It is important to monitor your behavior. Some risk signs include:
Spending more money or time than initially intended.
Trying to "recover" losses with new bets.
Gambling to escape stress, anxiety, or personal problems.
Neglecting work, family, or social obligations due to gaming.
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete cookies and stored data;
- restart the browser to apply changes.
If you block strictly necessary cookies, some functions may fail (e.g., maintaining the session).
Tips for Responsible Gaming
Only gamble with money you can afford to lose.
Do not consider gambling as a source of income.
Keep track of time and money spent.
Do not gamble if you are under the influence of alcohol or in an altered emotional state.
Some functions may rely on external providers (e.g., measurement services, security
or integrated functionalities). These third parties may set their own cookies or identifiers. We do not
control the internal operation of these technologies, but we strive to limit their use to what is necessary
and require reasonable standards of security and confidentiality.
Seek Professional Support
We encourage anyone who feels they have lost control to seek professional help. There are numerous specialized organizations that offer free and anonymous counseling for problem gambling.
A cookie can be:
- session: it is deleted when the browser is closed;
- persistent: it remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be
proportional to the objective.
Monitoring and Training
Vodds actively monitors gaming patterns to identify potentially at-risk behaviors. Our support staff is trained to recognize gambling-related problems and to intervene by offering appropriate support to users.
We may update this policy to reflect technical, operational, or legal changes. The current version
will be published on the platform with its update date.
If you have questions about the use of cookies or wish to exercise options related to your preferences,
contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, Floor 9, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City,
Mexico