Personal Data Protection Policy

private and the security of our users' personal data represent an absolute priority for Vodds. This Informa

By continuing to browse, you may allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.

Commitment to Privacy

The protection of the sphere tiva concerning Privacy describes the ways in which we process data collected through casino-online-vodds.org, ensuring compliance with EU Regulation 2016/679 (GDPR).

Cookies are small text files that a site can save on your browser or device. They are usually used for the platform to function correctly, to remember choices (for example, language), and to understand how the service is used.

In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.

Categories of Data Collected

Vodds collects different types of information to provide and improve its services:

Identity and Contact Data: Name, surname, date of birth, email address, phone number, and identity documents for account verification.

Usage Data: Information on how the user navigates the Site, including game session logs.

Technical Data: IP address, browser type, operating system, and device identifiers.

Transaction Data: Details relating to deposits, withdrawals, and payment history (without storing full credit card details).

Support Communications: Messages sent via chat, email, or contact forms.

We use cookies for:

to maintain the session and enable essential functions (login, security, fraud prevention);
to improve service performance and stability;
to remember settings and preferences;
to measure platform usage to identify errors and optimize the experience;
where applicable, to display more relevant content or communications based on interests.

Legal Bases for Processing

The processing of personal data takes place on the basis of the following conditions:

Performance of a contract (to manage the user account).

Legitimate interest (to prevent fraud and ensure platform security).

Legal obligations (to comply with anti-money laundering and gambling regulations).

Explicit consent (for sending marketing material).

Strictly necessary cookies

They are essential for the service to function. Without them, some functions would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).

Performance and analytics cookies

They help understand how the platform is used (e.g., pages visited, load times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.

Functionality cookies

They allow choices to be remembered to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.

Advertising and targeting cookies

If at any point we use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more in line with interests. If we do not carry out interest-based advertising, this category may be disabled or used in a limited way. When it exists, it will be managed by consent, and you can reject it without losing access to essential functions.

Purposes of Processing

The collected data is used for:

Managing the registration and operation of the gaming account.

Ensuring a safe gaming environment and preventing illegal activities.

Providing timely and effective customer support.

Analyzing usage trends to improve product offerings.

Sending promotional communications, where authorized by the user.

Where applicable, you will see a cookie notice that allows you to:

accept all non-essential cookies;
reject non-essential cookies;
configure by categories (e.g., analytics or functionality).

You can change your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.

Data Retention

We retain personal data only for the time strictly necessary for the purposes for which it was collected, or for the period required by applicable laws (e.g., for tax or regulatory compliance purposes). At the end of this period, the data is deleted or irreversibly anonymized.

You can control cookies from your browser settings. In general, you can:

open your browser settings or preferences;
look for the “Privacy”, “Cookies” or “Site Data” section;
choose to block third-party cookies, block all, or allow them;
delete stored cookies and data;
restart the browser to apply changes.

If you block strictly necessary cookies, some functions may fail (for example, staying logged in).

Data Sharing and International Transfers

Data may be shared with service providers (IT, payment gateways, analytics) operating on behalf of Vodds. Should data be transferred outside the European Economic Area, we ensure that standard contractual clauses or other approved legal safeguards are applied to guarantee a level of protection equivalent to that in Europe.

Some functions may rely on external providers (e.g., measurement, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and require reasonable standards of security and confidentiality.

Security Measures

We implement encryption protocols (SSL/TLS), firewalls, and intrusion detection systems to protect data. However, although we strive to adopt the best available technologies, absolute security of data transmission over the internet cannot be guaranteed.

A cookie can be:

session: deleted when the browser is closed;
persistent: remains for a defined period or until you delete it.

The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.

User Rights

Under GDPR, the user has the right to:

Access their data and request a copy.

Rectify inaccurate or incomplete information.

Request data deletion (right to be forgotten), subject to legal exceptions.

Object to processing for marketing purposes.

Request data portability in a structured format.

We may update this policy to reflect technical, operational, or legal changes. The current version will be published on the platform with its update date.

Privacy Contacts

To exercise their rights or for any questions regarding data processing, the user can contact our Data Protection Officer (DPO) at: [email protected].

If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us:

Email: [email protected]
Phone: +52 55 4168 2930
Address: Av. Paseo de la Reforma 222, Floor 9, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico